6 min read
Chatbot vs. live chat: when should AI hand over to a human?
Chatbot vs. live chat isn't either-or. Learn which questions an AI chatbot should answer, when it must hand over to a human, and how to set up a clean handover.
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Posts about AI agent
All posts on the asktrix blog about AI agent: how-tos, templates and tips for live chat and customer service.
6 min read
How much does an AI chatbot for customer service cost?
What an AI chatbot for customer service really costs: per-resolution fees vs. your own API key, a token cost example with checked prices and a simple formula.
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